Contact information

We’re always happy to help with questions about your order, parts, or our store policies. Our small team works hard to respond quickly and personally to every customer.

📞 Phone Support

704-574-9730
We do our best to answer calls in real time.
If we miss your call, please leave a voicemail with your name, order number (if available), and reason for calling — we’ll return your call as soon as possible.
⚠️ Please note: we’re unable to return calls if a voicemail isn’t left.

💬 Email Support

help@camarostoreonline.com
Email is the fastest and most reliable way to reach us for most order-related issues, including:

  • Returns or exchanges

  • Damaged or incorrect products

  • Order status or tracking inquiries

  • General product questions

We typically respond to emails within 1-2 business days.

🕓 Customer Care Hours

We’re generally available Monday–Friday, 9 AM – 5 PM (Eastern Time).
Messages received after hours or on weekends will be answered on the next business day.

Carolina Online Retail, LLC
4325 Papa Joe Hendrick Blvd.
Charlotte, NC 28262
United States