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    Q: Is my personal information kept private? Is it safe to use my credit card?
    A: Yes, your personal information is kept private and it is safe to use your credit card.

    Q: How much will shipping cost?
    A: Shipping is calculated at checkout based on weight and how far it is traveling. Please note that oversized items may be subject to additional charges.

    Q: Can I have an item shipped to an address other than my own?
    A: Yes, During the checkout process you will be given the option to send your order to another address.

    Q: How do I track my order?
    A: Once your order ships we will forward tracking to you via email.

    Q: When is my credit card charged for an order?
    A: Your credit card will be charged at the time the order is placed. Many of our items are custom made so we are charged upfront as well.

    Q: Can someone outside of the United States place an order?
    A: Yes, we are happy to provide Worldwide service for our customers. Your shipping charges will be calculated during the checkout process. Customs and duty remain the responsibility of the buyer. 

    Q: When will I receive my order?
    A: We process all orders within 24 hours of placement. Standard domestic shipping generally ships within 7-10 business days, longer for custom items. Please note that multiple item orders often arrive in separate packages.