Contact Us

Customer Service Hours:
Monday – Friday | 9:00 AM to 4:00 PM ET
Closed weekends and holidays.

--

Email & Contact Form:

For the fastest service, please email us at help@carolinaonlineretail.com or use the contact form below to send your message. We monitor both regularly during business hours and respond as quickly as possible.  

--

Phone & Voicemail:

You may leave a voicemail at 704-574-9730. 

Please include your name, order number, and reason for your call. We will return your call once we’ve received an update from our suppliers regarding your question. Please allow 24–48 hours for a phone response at this time.  Please be advised we do not have enough agents to answer calls as they are received.  

Please Note: All returns, exchanges, or issues with defective items must be submitted by email or through our contact form.  Defective/incorrect items must be accompanied by photo(s). We are unable to assist with these matters over the phone due to the processing steps involved.

--

Need to get in touch with a specific store?
We serve customers from the following stores:

• CorvetteStoreOnline.com

• CamaroStoreOnline.com

• ClassicAutoStoreOnline.com

• TruckStoreOnline.com

Please include your Order Number and the Store Name when reaching out so we can assist you quickly.

Store Policies | Returns & Exchanges
Frequently Asked Questions (FAQs)